Avaya 132-S-708.1 : Specialist: Avaya Voice Self-Service Design Elective Exam

132-S-708.1 real exams

Exam Code: 132-S-708.1

Exam Name: Specialist: Avaya Voice Self-Service Design Elective Exam

Updated: Sep 29, 2026

Q & A: 77 Questions and Answers

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Avaya 132-S-708.1 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Avaya Voice Portal / Experience Portal Architecture25%- System components and deployment models
- High availability and scalability design
Topic 2: Integration & Solution Design20%- Database and CTI integration
- Contact center and routing integration
Topic 3: Voice Self-Service Fundamentals15%- Telephony and call flow basics
- IVR and self-service concepts
Topic 4: Performance, Monitoring & Troubleshooting15%- Capacity planning and optimization
- Diagnostics and fault isolation
Topic 5: Dialog Designer & Application Development25%- VoiceXML and call flow design
- Prompt, grammar, and speech recognition design

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