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Avaya 33160X Exam Syllabus Topics:

Avaya Workforce Engagement Support Certified Sample Questions:

1. You are troubleshooting the number of call employee hay number segments recorded and archived.
Which monitoring tool must be used to get this information?

A) Recorder Status Summary
B) Capture Status
C) Data Integrity Report
D) Employee Archive Report.

2. In the archive configuration, which service runs on a Recorder or standalone Central Archive service and performs the actual archive activity?

A) Content Server
B) Archive Database
C) Recorder Archiver Service
D) Archive Web Service

3. Which two statements are true about Disk Manager tasks for Avaya Contact recorder advanced (ACRA)(choose two)

A) It is used to define and configure disk partitions used for storing.
B) It removes all the data associated with a recording file when necessary.
C) It deletes the oldest recordings from the drive to make free space for the new recordings
D) It monitors the call buffer to ensure that there is enough free space to.

4. In the Avaya Workforce Engagement, which twostatementsabout framework license activation are true?
(Choose two)

A) The License Registration Key isgeneratedbefore the Enterprise Suite is installed
B) The License Reference number is generated when the customer order is placed
C) The License Registration Key is generated during installation
D) License activation requires Enterprise Manager access to the internet

5. What are the two primary functions of Avaya Contact Recorder Advanced (ACRA)?(Choose two)

A) Record
B) Store/Archive
C) Replay
D) Quality Monitor

Solutions: