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Avaya 7004.1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Security & System Integrity | 10% | - Access control and user rights - Security best practices |
| Topic 2: System Maintenance & Operations | 25% | - Software upgrades and patching - Backup and recovery procedures - System monitoring and performance management |
| Topic 3: System Architecture & Overview | 20% | - CS1000 platform components - Hardware and software versions - Avaya Aura integration |
| Topic 4: Configuration & Feature Management | 25% | - Feature activation and management - User and station administration - Dial plan and routing configuration |
| Topic 5: Troubleshooting & Diagnostics | 20% | - Network and signaling problems - Call processing issues - Fault isolation methodology |
Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:
1. Click the Exhibit button.

Given a customer's Coordinating Dialing Plan shown in the exhibit, if a Station user at CDP Switch #2 dials 327-3249, which route list used and where will the call terminate?
A) Route List 10 will be utilized and the call will terminate at CDP Switch #3
B) Route List 5 will be utilized and the call will terminate at CDP Switch #2
C) Route List 1 will be utilized and the call will terminate at CDP Switch #3
D) Route List 2 will be utilized and the call will terminate at CDP Switch #2
2. You are using Element Manager to verify the system configuration before implementing IP Peer Networking. Which element can you configure or modify using Element Manager?
A) Basic Input Output System (BIOS)
B) Network Connection Service
C) Hardworking watchdog
D) Call Server
3. Click the Exhibit button.

An employee at a company is placing a call to telephone number 214-774-3299. The employee, believing this is a toll call, dials 9-1-214-774-3299. However, this call is a local call.
Access Code 1 = 9
The Central Office utilizes a 7-digital dialing plan.
Given the DMI indexes programmed into this Communication Server 1000 shown in the exhibit, which DMI would be used to modify the dialed digits to outpulse the correct digits to the Central Office?
A) DMI Table 3
B) DMI Table 1
C) DMI Table 2
D) DMI Table 4
4. Click the Exhibit button.
Consider a company's dialing plan shown in the exhibit and an example for its requirements:
A station user at the company, with Location Code 221, placed an ESN call, dialing 7-2212581. This would be an On-Net call and the NARS programming must remove the LOC code and dial the DN internally.
What programming would remove the location code for a call dialed within the originating Communication Server 1000 to a DN on that same Communication Server 1000?
A) Each site would have its own Location Code programmed as a Home Location Code (HLOC) under Translation Table #1 in their CS 1000.
B) Home NPA Codes (HNPA) for each site would be programmed under Translation Table #1 at each location in their CS 1000.
C) The location codes for each site would be programmed under the LOC programming in Translation Table #2 at all locations.
D) Each site would have the Location Codes for all sites programmed as Home Location Codes (HLOC) in Translation Table #1 of their CS 1000.
5. You are responsible for maintaining the Communication Server (CS) 1000E release 7 x system installed at your customer's district office. They would like to use Corporate Directory Feature are accurate? (Choose two)
A) All information files required for generating Corporate Directory must be published in the LDAP directory.
B) All information files required for generating Corporate Directory must be published in the Common Network Directory (CND).
C) The Corporate Directory application obtains information directly from the CS 1000 database to create the Corporate Directory Report File.
D) The Corporate Directory application obtains information Subscriber and Telephony account information from Subscriber Manger and compiles it into a Corporate Directory Report File.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: B,D |




