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Avaya 78202T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Data Backup, Restoration and System Upgrades | 20% | - Configuration management - Software and firmware upgrades - Backup and restore procedures - System recovery processes |
| Topic 2: Integrated System Logging and Network Diagnostics | 20% | - System logging and analysis - SSA and Monitor tools usage - Network and SIP diagnostics - Connectivity troubleshooting |
| Topic 3: Avaya IP Office Platform and Security Administration | 20% | - User and extension configuration - System administration and management - Platform architecture and components - Security settings and policies |
| Topic 4: Call Flow Configuration and System Monitoring | 20% | - System monitoring tools - Call routing and short codes - Voicemail and UCM configuration - Call behavior analysis |
| Topic 5: System Status, Troubleshooting and Alarm Management | 20% | - Issue escalation procedures - Performance monitoring - Alarm identification and resolution - Fault isolation and troubleshooting |
Avaya IP Office™ Platform Support Online Test Sample Questions:
1. Which tool can be used after the ignition process is completed to configure initial settings for System, VoIP, Voicemail, Users, and more in a step-by-step manner?
A) Configuration Tools
B) Configuration Wizard
C) Management Wizard
D) Management Tool
2. The Avaya IP Office™ 500V2 can have a maximum of two Combination Cards installed at the same time.
What are the two versions of Avaya IP Office™ Combination Cards that are available? (Choose two.)
A) PRI Trunk Version: 6 DS, 2 POTS, 4 PRI, and 10 VCM
B) BRI Trunk Version: 6 DS, 2 POTS, 4 BRI, and 10 VCM
C) SIP Trunk Version: 6 DS, 2 POTS, 4 SIP trunks, and 10 VCM
D) Analog Trunk Version: 6 DS, 2 POTS, 4 Analog trunks, and 10 VCM
E) E&M Trunk Version: 6 DS, 2 POTS, 4 E&M, and 10 VCM
3. When creating an Avaya IP Office™ solution spanning over multiple sites, which type of trunk is used to interconnect the sites to each other?
A) SM
B) Avaya IP Office™ Line (SCN)
C) H.323
D) SIP
4. Where can password policies and password complexity requirements be configured for Users?
A) Web Self Administration application
B) Avaya IP Office Manager
C) Avaya Aura Security Manager
D) Avaya Cloud management console
5. A customer wants to ensure seamless communication between their employees and external parties, including those who are off-site.
Which application would be the most appropriate for these users, given their needs?
A) Avaya Communicator
B) Mobile Twinning
C) one-X Mobile Preferred
D) Avaya Equinox
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: D |




