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IBM AnyPlace Kiosk models 3xx, 5xx, 7xx, and 9xx Sales Mastery Sample Questions:

1. What are two possible uses for the ExpressCard expansion slot?

A) connect a second display
B) connect an external hard drive
C) increase the RAM
D) add a wireless WAN card

2. Which two characteristics of the AnyPlace Kiosk should sellers highlight? (Choose two.)

A) easy to service
B) multiple standard enclosures
C) IBM branded applications
D) innovative design and usability

3. According to Gartner, which customer self service solution is most mature in the retail industry?

A) gift and wedding registry
B) self-service checkout
C) movie/theater ticketing
D) self-service ordering

4. Which major UK company uses the AnyPlace Kiosk within a pink enclosure as a loyalty program for its customers?

A) Alliance Boots
B) Kingfisher Group
C) Rank Group
D) J.Sainsbury

Solutions: