Skills measured
- Troubleshoot hybrid and migration issues (10–15%)
- Troubleshoot Exchange Online configuration issues (15–20%)
- Troubleshoot mail client issues (20–25%)
- Troubleshoot mail flow issues (20–25%)
- Troubleshoot compliance and retention issues (25–30%)
Briefly explain the Need for Microsoft MS-220 Exam
The Microsoft MS-220 exam is a test that tests the skills and knowledge of the candidates who want to become Exchange Server 2010 administrators. This exam is also known as the MCSA: Windows Server 2008, Server Administrator. Microsoft MS-220 exam dumps are the key of success.
Exchange Server 2010 is an email server solution that provides rich features for managing email, calendars, and contacts for multiple users. The Exchange Server 2010 administration role enables you to manage Exchange Server 2010 servers and databases.
The need for Microsoft MS-220 Exam:
The need for the Microsoft MS-220 Exam arises from several factors. Some factors are below:
If you want to become an Exchange Administrator, then you need to pass this exam. If you have already passed this exam then you can go ahead with your career plans smoothly without any obstacles in your way.
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Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/ms-220
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With exam prep material that potential test takers can read to understand and prepare for the exam Microsoft supports the Microsoft SMB Enterprise Certification program to certify IT Professionals who successfully demonstrate the knowledge and skills required to support a Microsoft Small Business Server. The Microsoft certification program offers several qualifiers and specializations under it. One of the supporting specializations is an MS-220 certification i.e., Microsoft Exchange Online Troubleshooting. To gain this certification, an individual needs to complete some coursework, exams, hands-on activities, and attend discussions and seminars.
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Microsoft MS-220 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Troubleshoot hybrid and migration issues | 10-15% | - Fix directory synchronization issues - Resolve hybrid configuration wizard and connectivity problems - Troubleshoot mailbox migration batches and failures - Address coexistence and free/busy sharing problems |
| Troubleshoot compliance and retention issues | 25-30% | - Resolve eDiscovery and content search problems - Manage retention policies and retention labels - Address data loss prevention (DLP) issues - Troubleshoot in-place holds and litigation holds |
| Troubleshoot mail client issues | 20-25% | - Address mailbox settings and calendar sharing issues - Resolve Outlook connectivity and profile issues - Troubleshoot Outlook on the web access and functionality - Fix mobile device and ActiveSync problems |
| Troubleshoot Exchange Online configuration issues | 15-20% | - Fix mailbox database and quota issues - Resolve permissions and access control problems - Troubleshoot email address policies and accepted domains - Manage mailbox and recipient configuration |
| Troubleshoot mail flow issues | 20-25% | - Address issues with attachments and Defender for Office 365 - Resolve send/receive failures, delays, and NDRs - Interpret message headers and message trace results - Troubleshoot mail flow rules and routing issues |




