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WGU Organizational-Behavior Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Group Behavior and Dynamics | - Group development stages - Team building and teamwork - Conflict and negotiation - Power and political behavior - Group structure and roles |
| Topic 2: Individual Behavior and Personality | - Motivation theories (Maslow, Herzberg, Vroom) - Personality traits and theories - Individual decision-making - Perception and attribution - Attitudes and job satisfaction |
| Topic 3: Leadership Theories | - Contemporary leadership perspectives - Contingency theories - Trait approaches to leadership - Behavioral approaches - Transformational vs transactional leadership |
| Topic 4: Organizational Structure and Culture | - Organizational culture dimensions - Organizational change and development - Organizational structure types - Organizational communication - Organizational design principles |
WGU Organizational Behavior (GTO1, C715) Sample Questions:
1. Which option defines organizational culture?
A) A unique system of shared organizational meaning
B) A method of stratifying the organization's target market
C) A system of unique physical parameters that describes the organization
D) A human resources department program for recognizing diversity
2. What are two of the three forces that play a particularly important role in sustaining an organization's culture?
A) Actions of top management and employee education level
B) Personal background of key employees and selection process
C) Actions of top management and socialization process
D) Personal background of key employees and socialization process
3. A team was assigned a project. Halfway through the project, however, it became obvious that the team was failing to meet expectations. Management had made sure that individuals assigned to the team had strong technical expertise as well as problem-solving and decision-making skills. However, other abilities for effective teamwork were overlooked. Which ability necessary for team members was overlooked?
A) Intellectual coherence
B) Authoritarian personality
C) Propensity for social loafing
D) Interpersonal skills
4. What is one of the six primary characteristics that define an organization's culture?
A) Team orientation
B) Aggressiveness
C) Competitor benchmarking
D) Political orientation
5. What is a purpose of employee evaluations?
A) To measure the psychological symptoms of organizational dysfunctionality
B) To serve as a screening device for hiring new employees
C) To educate employees on the personalities of supervisors and help them adjust to management styles
D) To assist management in making human resource decisions
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: D |




