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Salesforce Sales-Con-201 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Opportunity Management | |
| Topic 2: Implementation Strategies | |
| Topic 3: Collaboration and Integration | |
| Topic 4: Industry Knowledge | |
| Topic 5: Account and Contact Management | |
| Topic 6: Sales Productivity and Management | |
| Topic 7: Sales Lifecycle Management | |
| Topic 8: Reports and Dashboards | |
| Topic 9: Data Management |
Salesforce Certified Sales Cloud Consultant Sample Questions:
Northern Trail Outfitters launched Salesforce for its EMEA subsidiary 3 months ago and wants to gain insight into usage. Which option should a consultant recommend to meet this requirement?
- A. Create and subscribe to a custom report of active users by role.
- B. Install the Salesforce Adoption Dashboard from AppExchange.
- C. Analyze the Setup Audit Trail to determine the number of logins per day.
Correct Answer: B 🗳️
Sales managers at Cloud Kicks need to show reports and dashboards with Opportunity Forecast by Product family with team Quotas. Which solution should a consultant recommend?
- A. Configure Quotas with a Product family report and add necessary fields.
- B. Create a joined report with closed Opportunities, Forecasting Items, and Quotas.
- C. Create a custom report type with Forecasting Quotas and Forecasting Items.
Correct Answer: C 🗳️
Cloud Kicks wants to ensure that when an Opportunity is marked Closed Lost, a reason is always captured for reporting purposes. What should the consultant recommend?
- A. Manager verbal follow-up only
- B. A Chatter post reminder
- C. A required field with a validation rule tied to the Closed Lost stage
Correct Answer: C 🗳️
Cloud Kicks wants sales reps to see product recommendations and next-best-action suggestions based on historical opportunity data using AI. What should the consultant recommend?
- A. Static dashboards
- B. Einstein Opportunity Scoring and Einstein Recommendations
- C. A custom report
Correct Answer: B 🗳️
Universal Containers recently implemented Sales Cloud. Stakeholders want insights into how logging interactions with customers impacts the number of won sales deals. Which report should the consultant create to meet the requirement?
- A. Closed Won Opportunities by Account
- B. Closed Won Opportunities by the sales team
- C. Closed Won Opportunities with Activities
Correct Answer: C 🗳️
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