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HP HP2-B119 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| HP pMPS Overview & Value Proposition | 25% | - Differentiation from competing solutions - Introduction to HP pMPS (print Managed Print Services) - Business benefits and value for customers |
| Remote Monitoring & Service Delivery | 15% | - Supplies fulfillment and proactive support - Implementation and onboarding process - HP Remote Monitoring technology and functions |
| Customer Needs Analysis & Solution Design | 30% | - Assessing costs, productivity and security needs - Identifying customer printing environment requirements - Designing appropriate pMPS contract models |
| Sales Process & EMEA-Specific Considerations | 10% | - EMEA region market and compliance requirements - Proposal development and closing strategies - Partner tools and resources for sales |
| pMPS Contract Structure & Pricing | 20% | - Cost-per-page, base fee and additional services - Contract terms, duration and billing models - Contract renewal and modification options |
HP Selling HP EMEA pMPS Sample Questions:
How are the costs of the Remote Monitoring appliance hardware added to a pMPS contract?
- A. Remote monitoring hardware is added to all deals by default.
- B. The customer must order the hardware separately.
- C. Remote monitoring does not require any hardware.
- D. The hardware is added automatically for base + click and cost per page deals.
Who must sign an HP pMPS classic contract?
- A. the customer only (in a pMPS classic deal)
- B. the customer, the partner, and the HP Sales representative
- C. the customer and the partner only
- D. the customer and HP authorized representative
What is HP EDP?nnnjm
- A. a cloud-based portal with the ability to assess, propose, and generate a contract for a customer
- B. a new program, replacing the HP SPS program
- C. a new pricing tool, distributed to approved partners quarterly
- D. a new pricing support portal that replaces the HP OPG process
Explanation: Only visible for TestInsides members. You can sign-up / login (it's free).
Which statements about commission or margin are true? (Select two.)
- A. The commission on pMPSInside deals is always paid annually.
- B. In an HP pMPS classic deal, HP pays a commission to the partner up front.
- C. In an HP pMPSInside deal, the partner decides on the margin for both their services and supplies.
- D. In an HP pMPSInside deal, HP collects the commission from the customer and then pays it to the partner on a monthly basis.
- E. In an HP pMPS classic deal, the customer pays the commission directly to the partner.
Which product is an HP imaging and printing management solution?
- A. HP ePrint
- B. HP Managed Print Services
- C. HP Web Jetadmin
- D. HP PCL 6
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