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HP HP2-B119 Exam Syllabus Topics:

HP Selling HP EMEA pMPS Sample Questions:

1. Why would you install the HP UDA?

A) to gather fault notification across HP MFPs
B) to gather device information used in the calculation of the customer's TCO
C) to enable the HP Service Portal to report hidden devices
D) to allow reporting of supplies alerts

2. What is a more effective way of choosing HP imaging and printing products for a customer?

A) Offer free training when selling HP imaging and printing devices.
B) Sell products that offer the most functionality to fit within the customer's budget
C) Match product features to the customer's needs to improve the way they work.
D) Sell as many devices as possible to secure ongoing sales of supplies and maintenance items.

3. Which security feature is included with the HP Universal Print Driver?

A) settings to close unused ports
B) print job encryption
C) settings for control panel access controls
D) group security policies

4. Which statements best describe the HP Service Portal? (Select two.)

A) It is a website where the customer can view detailed information about the fleet under its HP pMPS contract.
B) It is a website for maintaining the remote monitoring software.
C) It is a website explaining the services available with HP pMPS.
D) It is used by the customer or the partner's help desk as a remote diagnostic tool for fault detection.
E) It is a website where the partner can view all details regarding their HP pMPS contracts, including detailed information about the printers under management.

5. Which contract duration can HP pMPS offer?

A) the customer's choice of a 3, 4, or 5 year contract, paid quarterly in advance
B) the customer's choice of 12, 24, 36, 48, or 60-month fixed periods
C) a contract that is fully flexible between 12 and 60 months
D) a contract that is fully flexible between 6 and 72 months

Solutions: