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HP HP2-B116 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Workflow and Digital Transformation | - Document workflow optimization - Digitization and automation of document processes |
| Topic 2: HP Document Solutions Sales Fundamentals | - Understanding customer printing and document workflows - Value positioning of HP Document Solutions |
| Topic 3: Print and Document Management Solutions | - Job accounting and usage tracking - Secure printing and document protection - Print management and cost control solutions |
| Topic 4: HP Printing Ecosystem and Solutions Positioning | - HP printers, software, and services ecosystem - Competitive positioning and value selling |
HP Selling HP Document Solutions Sample Questions:
1. What can be included in an overall definition of a workflow solution?
A) the security of documents and the total cost of print management
B) the operational aspects of workplace processes and how each task is structured
C) device utilization and total cost of document production
D) the management of printer infrastructure and balanced deployment
2. Which elements make up the workflow category for HP's document solutions?
A) forms automation, content management,document management systems, personal printing
B) content capture, forms automation, content management, LANFax, HP output management
C) security, HP Universal Print Driver, host printing, device extension, hardware
D) job accounting,device management, asset management, archiving
3. What is the main reason for managing sales activities as a process?
A) to enable a sales department to respond to the technological trends of the market
B) to enable a sales department to track the activities of all sales people
C) to enable a sales department to respond quickly to a customer's buying behavior
D) to enable a sales department to respond to a customer's legal and audit requirements
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A | Question # 3 Answer: C |




