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HP HP5-B04D Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Customer Needs Analysis | - Identify customer requirements
|
| Sales Strategy and Competitive Positioning | - Sales methodology
|
| HP Solutions and Services | - Integrated HP offerings
|
| HP Printing Portfolio | - HP printer product families
|
| HP Personal Systems Portfolio | - Desktop and notebook solutions
|
| Product Features and Benefits | - Key technologies and differentiators
|
HP Delta - Selling HP Printing and Personal Systems Hardware Sample Questions:
1. The HP All-in-One desktop solution is appropriate for which customer application?
A) Office hoteling/hot-desking
B) Healthcare CT scan systems
C) Trading room workstation
D) Video game development
2. If your customer is looking to remotely configure, monitor, restore, and customize BIOS. What should you recommend?
A) HP ProtectTools
B) HP Device Manager
C) HP Sure Start
D) HP BiOSphere
3. How much pressure is the display enclosure on the HP ZBook mobile workstation designed to withstand?
A) 45 kg/100 lbs
B) 136 kg/300 lbs
C) 181 kg/400 lbs
D) 91 kg/200 lbs
4. What can Wi-Fi capable devices do through HP ePrinting technology Wireless Direct?
A) Make a wireless network connection directly to the printer without using a wireless router or access point
B) Store print jobs until the user is at the printer to ensure output can be collected immediately
C) Connect and print via the Cloud to reduce the need for corporate networks
D) Print via an Ethernet cable connection avoiding potential security risks associated with wireless networks
5. Which product offers customers pay-as-you-go mobile broadband'?
A) Wireless Hotspot
B) HP Broadband
C) HP Mobile Connect
D) HP Page Lift
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: C |




