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IBM M8010-238 Exam Syllabus Topics:

IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1 Sample Questions:

1. The key value proposition of WebSphere Commerce Precision Marketing engine is to allow businesses to _________________.

A) leverage marketing analytics to tune marketing activities
B) deliver a personalized shopping experience based on user identity
C) budget and plan marketing campaigns across channels
D) build an ongoing dialog with shoppers using triggers and actions

2. What are the solution capabilities of WebSphere Commerce platform?

A) Support for marketing and merchandizing across channels.
B) Sell across direct and extended channels.
C) Manage enterprise wide product and customerinformation
D) Both A and B.

3. IBM Sterling OM provides a single order repository that enables a user tomodify, update or track all orders real-time for what type of channel?

A) Retail Store
B) Field Sales
C) Any combination of channels.
D) Call Center

4. The ability to have multiple quotes assigned to a single opportunity enables sales people to ________________.

A) find the optimal price point of a quote
B) handle approvals of quotes
C) Both A and B.
D) make quote negotiationsmore effective since alternative quotes can be presented to a prospect

Solutions: