[UPDATED 2024] GAQM CITM-001 Questions Prepare with Free Demo of PDF
NEW 2024 Certification Sample Questions CITM-001 Dumps & Practice Exam
NEW QUESTION # 38
Which of the following is a ninth step in Systems Design Life Cycle?
- A. Operations
- B. System Analysis
- C. Building
- D. Conversion
Answer: D
Explanation:
Conversion is the process of changing the existing system to the new system. It involves transferring data, installing hardware and software, training users, and decommissioning the old system. Conversion is the ninth step in the Systems Design Life Cycle, according to the CITM study guide1 References: 1 CITM Study Guide, Chapter 4: System Development Life Cycle, page 4-14.
NEW QUESTION # 39
Which diagram consists of object types and relationships?
- A. ER Diagram
- B. Data Flow Diagram
- C. Couple Diagram
- D. Analytical Diagram
Answer: A
Explanation:
An ER diagram (Entity-Relationship diagram) is a type of diagram that consists of object types and relationships. An object type is a category of objects that share common attributes and behaviors, such as a class, an entity, or a component. A relationship is a connection or association between two or more object types, such as an inheritance, an aggregation, or a dependency. An ER diagram is used to model the structure and semantics of a system, such as a database, a software system, or a business domain. An ER diagram can show the cardinality, optionality, and constraints of the relationships, as well as the attributes and operations of the object types. References: What is an Entity Relationship Diagram (ERD)?, Object Diagrams | Unified Modeling Language (UML), The Easy Guide to UML Class Diagrams | Class Diagram Tutorial, Class diagrams vs Object diagrams in UML
NEW QUESTION # 40
Which type of cost is considered as actual costs of analysis, design,and installation for the system?
- A. Operating cost
- B. Development cost
- C. Service cost
- D. Maintenance cost
Answer: B
Explanation:
Development cost is the type of cost that is considered as actual costs of analysis, design, and installation for the system. Development cost includes the expenses incurred during the planning, designing, building, testing, and deploying of a system. Development cost is usually estimated before the start of a project and is used to measure the feasibility and profitability of a system. Development cost is also used to monitor the progress and performance of a project and to control the scope and quality of a system. References: CITM Course Outline, Module 4, Corporate IT Strategy, page 9. CITM Training Course, Cost, page 14. CITM Certification Overview, Exam Information, Course Outline, Module 4.
NEW QUESTION # 41
Which twomanagementdepartmentsare responsible for thesuccess of information processing? (Choose two)
- A. Top Management
- B. Stakeholders Management
- C. Middle Management
- D. Bottom Level Management
Answer: A,C
Explanation:
Information processing is the exchange of information among people, processes and systems within an organization1. It is crucial for achieving business goals, making informed decisions and working efficiently2. To effectively deliver the information needed to decision makers, Management Information Systems (MIS) need to have the necessary components to collect, process, store and retrieve the information whenever it is needed3. The success of information processing depends on the alignment of MIS with the organizational strategy, structure and culture3. Therefore, the two management departments that are responsible for the success of information processing are top management and middle management. Top management is responsible for setting the vision, mission, goals and objectives of the organization, as well as defining the policies and procedures that guide the information flows3. Middle management is responsible for implementing the plans and strategies of top management, as well as coordinating and supervising the activities of lower-level managers and employees3. Both top and middle management need to ensure that the information systems are aligned with the business needs, and that the information flows are effective, efficient and secure3. References: 1: Practices for managing information flows within organizations12: Management Information Systems (MIS): Definition and How It Works23: Information management3
NEW QUESTION # 42
Temporary work groups may include employees ofcustomers, suppliers or partner corporations.
- A. False
- B. True
Answer: B
Explanation:
Temporary work groups are formed for a specific purpose and usually dissolve after the task is completed.
They may include employees of customers, suppliers or partner corporations who collaborate with the organization to achieve a common goal. For example, a temporary work group may be created to develop a new product, launch a marketing campaign, or implement a new system. Temporary work groups can benefit from the diverse perspectives, skills, and resources of their members, as well as foster innovation and learning. References: CITM Course Outline, Flexible Work Arrangements: Types and Benefits
NEW QUESTION # 43
Which of the following is a ninth step in Systems Design Life Cycle?
- A. Operations
- B. System Analysis
- C. Building
- D. Conversion
Answer: D
NEW QUESTION # 44
In a database, each row is called a
- A. information
- B. column
- C. record
Answer: C
Explanation:
In a database, each row represents a single, implicitly structured data item in a table. A row is also called a record or a tuple. A record contains multiple fields, each one defined in a different column. A field is the intersection of a row and a column, and it holds a single value. A column is also called an attribute or a field name, and it defines the type and constraints of the data in that column. References:
https://stackoverflow.com/questions/13774547/in-databases-whats-the-difference-between-the-words-row-and-re
https://database.guide/what-is-a-row/
NEW QUESTION # 45
Which three are examples of Application Software? (Choose three)
- A. Internet Explorer
- B. Adobe Photoshop
- C. Linux
- D. Microsoft Word
- E. Unix
Answer: A,B,D
Explanation:
Application software is a type of computer program that performs a specific personal, educational, or business function. It is designed to help users perform an activity or solve a problem. Application software can be classified into two basic categories: general-purpose and specific-purpose. General-purpose application software can be used for a variety of tasks, such as word processing, web browsing, or image editing. Specific-purpose application software is tailored for a particular domain, such as accounting, engineering, or gaming12 According to these definitions, Adobe Photoshop, Internet Explorer, and Microsoft Word are examples of application software. Adobe Photoshop is an image editing software that allows users to create and modify digital images. Internet Explorer is a web browser software that enables users to access and view web pages.
Microsoft Word is a word processor software that allows users to create and edit text documents. All these software are designed to help users perform specific tasks and are independent of the operating system or hardware.
On the other hand, Linux and Unix are not examples of application software. They are examples of system software, which is a type of computer program that controls and manages the operation of the computer and its peripherals. System software includes operating systems, device drivers, firmware, and utilities. Operating systems, such asLinux and Unix, are system software that provide the basic functions and services for running other software and applications. They are responsible for managing the hardware resources, such as memory, CPU, disk, and network, and providing the user interface, such as command-line or graphical. System software is essential for the functioning of the computer and is usually pre-installed or embedded in the computer123 References: 1: Application software | Definition, Examples, & Facts | Britannica, 2: What is Application Software? App Software Examples and Basics - Quickbase, 3: Application software - Wikipedia
NEW QUESTION # 46
------------------------------is a property that describes variouscharacteristics of an entity
- A. Relationship
- B. ER Diagram
- C. Attribute
- D. Column
Answer: C
Explanation:
An attribute is a property that describes various characteristics of an entity. For example, an entity type called Employee may have attributes such as name, age, salary, department, etc. An attribute can also be a primary key that uniquely identifies an entity instance, or a foreign key that references another entity type. An attribute can have a data type, a domain, and a constraint that define its format, range, and validity. An attribute is represented by an oval in an ER diagram, and by a column in a table. References: 3, EXIN EPI Certified Information Technology Manager - EXIN (page 23)
NEW QUESTION # 47
Which term describes dormant code added to software andtriggered at a predetermined time or by a predetermined event?
- A. Virus
- B. Logic Bomb
- C. Keylogger
- D. Spam
Answer: B
Explanation:
A logic bomb is a type of malicious code that is inserted into a software program and remains dormant until a specific condition or event occurs, such as a certain date, time, or user action. When the condition is met, the logic bomb activates and executes its harmful payload, which can range from deleting or corrupting data, to displaying unwanted messages, to crashing the system. Logic bombs are often used by disgruntled employees or hackers to sabotage an organization's IT infrastructure or to extort money or information. Logic bombs are different from keyloggers, spam, and viruses, which are explained below:
A keylogger is a software or hardware device that records every keystroke made by a user on a computer or mobile device, usually for the purpose of stealing passwords, personal information, or other sensitive data. Keyloggers can be installed by hackers through phishing, trojan viruses, or physical access to the device. Keyloggers do not wait for a specific condition to activate, but rather run continuously in the background and transmit the captured data to a remote server or storage device.
Spam is any kind of unwanted, unsolicited, or irrelevant digital communication that is sent or posted to a large number of recipients or places, typically for the purposes of advertising, phishing, spreading malware, or disrupting normal operations. Spam can be delivered via email,text message, phone call, or social media. Spam does not contain hidden code that executes a harmful action, but rather relies on the user's response or interaction to achieve its goal, such as clicking a link, opening an attachment, or providing personal information.
A virus is a type of malware that infects a computer or mobile device by attaching itself to another program or file and replicating itself when the host program or file is executed. A virus can have various harmful effects, such as deleting or modifying data, consuming system resources, displaying unwanted messages, or opening backdoors for hackers. A virus can spread from one device to another through networks, removable media, or email attachments. A virus does not require a specific condition to activate, but rather runs whenever the infected program or file is executed.
References:
Logic Bomb Definition & Meaning - Merriam-Webster
What is a Keylogger? How to Detect a Keylogger? - Fortinet
Spam | What is Spam? | Definition & Types of Spam
Virus | Definition, Structure, & Facts | Britannica
NEW QUESTION # 48
Limited access tohigh speed internet may impedethe development of global information systems.
- A. False
- B. True
Answer: B
Explanation:
Global information systems are information systems that span multiple countries, cultures, and organizations.
They enable the sharing of data, knowledge, and resources across borders and regions. However, limited access to high speed internet may impede the development of global information systems, as it affects the quality, speed, reliability, and security of communication and collaboration. According to the International Telecommunication Union (ITU), in 2020, only 51.4% of the world's population had access to the internet, and only 19.1% had fixed broadband subscriptions1. This means that many people and regions are still digitally excluded or underserved, especially in developing countries and rural areas. This digital divide may create challenges and barriers for the design, implementation, and management of global information systems, such as:
Lack of infrastructure and resources: Developing and maintaining global information systems requires adequate and stable infrastructure and resources, such as servers, routers, cables, satellites, power supply, bandwidth, etc. However, many regions lack the necessary infrastructure and resources to support high speed internet access, or face high costs and risks of disruption or damage2. This may limit the availability, performance, and scalability of global information systems, and increase the complexity and cost of their development and maintenance.
Lack of interoperability and standardization: Global information systems need to ensure interoperability and standardization among different systems, platforms, protocols, formats, and languages. However, limited access to high speed internet may hinder the adoption and integration of common standards and technologies, such as cloud computing, web services, APIs, etc. This may result in compatibility issues, data inconsistency, and inefficiency of global information systems, and require more effort and coordination to achieve interoperability and standardization3.
Lack of user participation and satisfaction: Global information systems need to consider the needs, preferences, and expectations of diverse and distributed users and stakeholders. However, limited access to high speed internet may affect the userparticipation and satisfaction of global information systems, as it may reduce the usability, accessibility, and functionality of the systems, and cause delays, errors, or failures of communication and collaboration. This may lead to user frustration, dissatisfaction, and resistance, and lower the adoption and acceptance of global information systems.
References: Measuring digital development: Facts and figures 2020, Challenges and Opportunities of Global Information Systems Development: A Comparative Analysis, Global Information Systems: Challenges and Opportunities, [The Impact of Internet Speed on Online User Behaviour and Satisfaction]
NEW QUESTION # 49
Choose the malicious code which can distribute itself without usinghaving to attach to a host file.
- A. A worm.
- B. A Trojan horse.
- C. A logic bomb.
- D. A virus.
Answer: A
Explanation:
A worm is a type of malicious code that can distribute itself without using having to attach to a host file.
Unlike a virus, which needs to infect an existing program or file to spread, a worm can create copies of itself and send them to other devices through a network. A worm can consume network bandwidth, slow down the system performance, or deliver a payload that can damage or compromise the security of the infected device.
According to the CITM study guide, a worm is "a self-replicating program that does not alter files but resides in active memory and duplicates itself" (p. 70). Some examples of worms are Stuxnet, Conficker, and Blaster. References:
CITM Study Guide, Chapter 5: Information Security, pp. 69-71
12 Types of Malware + Examples That You Should Know1
What is Malicious code?2
Cyber Awareness Challenge 2022 Malicious Code3
Malicious Code-What is it and How to Prevent it?4
NEW QUESTION # 50
________________ interdependenceoccurs when the output of oneunit is the input to another.
- A. Dynamic
- B. Sequential
- C. Random
- D. Reciprocal
Answer: B
Explanation:
Sequential interdependence occurs when the output of one unit or group becomes the input for another. This type of interdependence requires coordination and communication among the units or groups involved, as any delay or error in one unit can affect the performance of the next unit. An example of sequential interdependence is an assembly line, where each stage of production depends on the previous one12 References:
1: 9.4 Intergroup Behavior and Performance - OpenStax
2: Three Types of Interdependence in an Organizational Structure | Small Business - Chron.com
NEW QUESTION # 51
A ________ is an association between entities.
- A. Generalization
- B. Categorization
- C. Specialization
- D. Relation
Answer: D
Explanation:
A relation is a type of association that describes how two or more entities are related to each other. A relation can have different properties, such as cardinality, optionality, and directionality, that specify the nature and constraints of the association. A relation can also have attributes that store information about the association.
For example, a relation between Employee and Project entities can have an attribute called Role that indicates the role of each employee in each project. A relation can be represented by a line connecting the entities in an entity-relationship diagram (ERD). References: Association and Associative entity - IBM, When to use Associative entities? - Stack Overflow, [Entity-Relationship Model - Tutorialspoint].
NEW QUESTION # 52
Knowledge isa strategic resource for manyorganizations.
- A. False
- B. True
Answer: B
Explanation:
Knowledge is a strategic resource for many organizations because it enables them to create value, innovate, and compete in the knowledge economy. Knowledge management is the process of acquiring, creating, sharing, and applying knowledge to achieve organizational goals and objectives. Knowledge strategies are the plans and actions that align the knowledge resources and capabilities of an organization with its intellectual requirements and strategic direction. A knowledge strategy defines how anorganization intends to use knowledge as a source of competitive advantage and how it will manage its knowledge assets and processes effectively and efficiently. References:
Knowledge Strategies - Cambridge University Press & Assessment1
Strategic knowledge management: theory, practice and future challenges - Emerald Insight2 Managing organizational knowledge as a strategic asset - Emerald Insight3
NEW QUESTION # 53
Which key is used to create a link and relationship between tablesin a relational database?
- A. Secondary Key
- B. Foreign Key
- C. Primary Key
Answer: B
Explanation:
A foreign key is a column or a set of columns in one table that references the primary key of another table. It is used to create a link and relationship between tables in a relational database. A foreign key ensures that the values in the referencing table match the values in the referenced table, thus maintaining the referential integrity of the database12. A foreign key can also be used to implement constraints such as cascading updates or deletes3. References: 1: CITM Study Guide, Chapter 3: Database Management Systems, Page 41. 2: Types of Keys in Relational Model (Candidate, Super, Primary, Alternate and Foreign) 3: Database Keys: The Complete Guide (Surrogate, Natural, Composite & More)
NEW QUESTION # 54
How many stages are involved in System Analysis?
- A. Three
- B. Two
- C. One
- D. Four
Answer: A
Explanation:
System analysis is the process of understanding problems and needs and arriving at solutions that meet them.
It involves identifying, defining, and specifying the requirements of a system, as well as designing, developing, testing, and implementing the system. According to Wikipedia1, system analysis can be broken into five phases: scope definition, problem analysis, requirements analysis, logical design, and physical design. However, according to MasterStart2, there are seven stages of system development life cycle (SDLC), which include planning, requirements analysis, designing, development and testing, implementation, documentation, and evaluation. Therefore, depending on the perspective and the methodology, system analysis can involve three to seven stages, but the most common number is three: requirements analysis, logical design, and physical design. References: Wikipedia; MasterStart
NEW QUESTION # 55
Groupings of characters are called __________
- A. Decimal
- B. Fields
- C. Octet
- D. Bytes
Answer: B
Explanation:
A field is a unit of data that can store one or more characters, such as a name, a date, or a number. Fields are used to organize and store data in databases, spreadsheets, and other applications. A byte is a unit of digital information that consists of eight bits, which are binary digits that can have two values: 0 or 1. An octet is another term for a byte, especially in the context of network protocols and data transmission. A decimal is a number system that uses ten symbols: 0, 1, 2, 3, 4, 5, 6, 7, 8, and 9. Decimals can also have a decimal point to represent fractions, such as 3.14 or 0.25. References: Certified IT Manager (CITM) Course Outline, Grouping Symbols and Order of Operations, A group of characters is called as a
NEW QUESTION # 56
Which of the following virus is a script that attachesitself to a fileor template?
- A. Macro virus
- B. Boot sector
- C. E-mail virus
- D. Trojan horse
Answer: A
Explanation:
A macro virus is a virus that is written in a macro language, which is a programming language embedded inside a software application, such as word processors and spreadsheet applications. A macro virus can attach itself to a file or template and run automatically when the file is opened or closed, without the user's knowledge. A macro virus can infect any system that supports macros, regardless of the operating system. A macro virus can spread quickly by infecting other documents and templates, and may cause damage to the computer and its applications123 References:
1: What is a Macro Virus? | Macro Virus Definition - Kaspersky
2: Macro virus - Wikipedia
3: What is a macro virus and how to help prevent them - Norton
NEW QUESTION # 57
A program that translates from a lower level language to a higherlevel language is a _____________
- A. translator
- B. mediator
- C. decompiler
- D. complier
Answer: C
Explanation:
A decompiler is a program that translates from a low-level language to a higher level one. A low-level language is one that is close to the machine code, such as assembly or binary. A higher level language is one that is more abstract and human-readable, such as C++ or Java. A decompiler can reverse-engineer the source code from an executable file, which can be useful for debugging, analysis, or modification purposes. However, decompilation is not always possible or accurate, as some information may be lost or obfuscated during the compilation process12. References: 1: What is a compiler? How source code becomes machine code12: How does an interpreter/compiler work2
NEW QUESTION # 58
How many techniques are available to the design team forcollecting data?
- A. Three
- B. Five
- C. Six
- D. Four
Answer: B
Explanation:
According to the CITM course outline1, there are five data collection techniques that are commonly used in business analytics. They are:
Observations: This technique involves watching and recording the behavior, actions, or events of interest. Observations can be either direct or indirect, structured or unstructured, participant or non-participant.
Interviews: This technique involves asking questions to individuals or groups of people who have relevant knowledge or experience on the topic. Interviews can be either structured, semi-structured, or unstructured, depending on the level of flexibility and standardization of the questions.
Surveys: This technique involves administering a set of questions to a sample of respondents who represent the population of interest. Surveys can be either quantitative or qualitative, depending on the type and scale of the questions.
Focus groups: This technique involves gathering a small group of people who share some common characteristics or opinions on the topic and facilitating a discussion among them. Focus groups can be used to explore attitudes, perceptions, feelings, or preferences of the participants.
Documents: This technique involves reviewing and analyzing existing documents or records that are relevant to the topic. Documents can be either primary or secondary, depending on the source and authenticity of the information.
References:
1: 7 Data Collection Methods and Techniques | SafetyCulture
2: CITM 500 Data and Information Management | The Chang School of Continuing Education - Toronto Metropolitan University
3: Data Collection Methods | Step-by-Step Guide & Examples - Scribbr
4: Data Collection - Methods Types and Examples - Research Method
NEW QUESTION # 59
How many stages are there in a systems design life-cycle?
- A. Twelve
- B. Eight
- C. Ten
- D. Nine
Answer: D
Explanation:
According to the Certified IT Manager (CITM) course outline, there are nine stages in a systems design life-cycle. They are: 1. Initiation, 2. Concept Development, 3. Planning, 4. Requirements Analysis, 5. Design,
6. Development, 7. Integration and Test, 8. Implementation, and 9.Operations and Maintenance. Each stage has its own objectives, deliverables, and activities that ensure a systematic and effective approach to system development. References: CITM Course Outline, System Development Life Cycle - GeeksforGeeks, Systems development life cycle - Wikipedia
NEW QUESTION # 60
Which three are the business models that an international firmmight adhere to? (Choose three)
- A. Independent Operations
- B. Integrated Global IT
- C. Multinational Driven
- D. Intellectual Synergy
Answer: A,B,C
Explanation:
According to the CITM study guide, an international firm can adopt different business models depending on its degree of global integration and local responsiveness. The study guide identifies four types of business models: international, multidomestic, global, and transnational. These are similar to the typology of multinational companies proposed by Bartlett and Ghoshal (1989). The study guide defines each business model as follows:
International: The firm operates in multiple countries but has a low degree of global integration and local responsiveness. The firm's subsidiaries are largely independent and follow the parent company's strategy and culture. The firm exploits its core competencies and capabilities across different markets without much adaptation. This business model is also known as the international projector or the centralized exporter.
Multidomestic: The firm operates in multiple countries and has a high degree of local responsiveness but a low degree of global integration. The firm's subsidiaries are highly autonomous and tailor their products and services to the specific needs and preferences of the local markets. The firm sacrifices efficiency and standardization for differentiation and customization. This business model is also known as the multinational driven or the decentralized federation.
Global: The firm operates in multiple countries and has a high degree of global integration but a low degree of local responsiveness. The firm's subsidiaries are highly dependent on the parent company and follow a standardized and centralized strategy and culture. The firm leverages economies of scale and scope to achieve cost efficiency and competitiveness. This business model is also known as the integrated global IT or the coordinated federation.
Transnational: The firm operates in multiple countries and has a high degree of both global integration and local responsiveness. The firm's subsidiaries are interdependent and collaborate with each other and the parent company to share and transfer knowledge, resources, and best practices. The firm balances efficiency and adaptation to achieve innovation and learning. This business model is also known as the intellectual synergy or the heterarchical network.
Based on these definitions, the three business models that an international firm might adhere to are B, C, and D: Option A is not a valid business model, but rather a characteristic of the transnational business model. References:
CITM Study Guide, Chapter 4: International Business Strategy, pp. 63-66 Bartlett, C.A. and Ghoshal, S. (1989). Managing across borders: The transnational solution. Harvard Business School Press1
NEW QUESTION # 61
True or False: Managers todaymake Information Technology anintegral part of their jobs.
- A. False
- B. True
Answer: B
Explanation:
Managers today make Information Technology an integral part of their jobs because IT plays a fundamental role in both the structure and control of the modern business. IT enables managers to perform various tasks such as planning, organizing, leading, and controlling more efficiently and effectively. IT also helps managers to communicate, coordinate, and collaborate with internal and external stakeholders, as well as to access, analyze, and interpret information for decision making. IT also supports innovation, creativity, and competitiveness in the dynamic and globalized environment. Therefore, managers need to have an excellent grasp of the functionality, capabilities, and effects of the technology that they implement and manage. References: https://www.exin.com/business-service-management/exin-epi-it-management/certified-info
https://aibm.us/certified-it-manager-citm/
NEW QUESTION # 62
DBMS stands for
- A. Dual Base Management System
- B. Data Base Marginal System
- C. Directory Based Management System
- D. Data Base Management System
Answer: D
Explanation:
A DBMS is software that monitors and maintains accurate, quality data in a data structure. It helps organizations optimize, store, retrieve and manage data in a database. A DBMS consists of a group of programs that manipulate the database and accept requests for data from an application or user. A DBMS can also provide security, redundancy, abstraction, and multiple views of the data. A DBMS that stores data in tables and uses relationships between them is called a relational DBMS or RDBMS. Some examples of popular DBMS software are PostgreSQL, Oracle Database, Microsoft SQL Server, MySQL, SQLite, IBM Db2, etc. References: What is DBMS? Database Management Systems, Explained, What Is a DBMS? - LearnSQL.com, Database management system (DBMS) | Definition & Facts.
NEW QUESTION # 63
......
To be eligible for the CITM certification, candidates must have at least three years of experience in IT management, and they must pass the CITM exam, which consists of 120 multiple-choice questions. CITM-001 exam is available in both online and offline formats, and candidates can take it from any location in the world.
The Certified Information Technology Manager (CITM) certification is recognized by employers and organizations worldwide as a mark of excellence in IT management. Achieving this certification demonstrates to employers that an individual has the necessary knowledge and skills to manage IT teams and projects effectively, and to lead their organizations in a rapidly evolving technological landscape.
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