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ServiceNow CIS-TPRM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Reporting, Integration, and Compliance | 6% | - Dashboards, reports, and analytics - Integration with GRC and other ServiceNow applications - Compliance frameworks and regulatory alignment |
| Assessment Configuration and Management | 33% | - Assessment types: internal, external, due diligence - Inherent Risk Questionnaire (IRQ) configuration - Questionnaire templates and scales setup - Assessment lifecycle, scheduling, and generation - Scoring calculations and risk rating determination |
| TPRM Application Overview and Core Configuration | 24% | - Third-party record management and hierarchy - Application architecture and key components - Risk domains, criteria, and scoring rules - Contacts and engagement setup - Risk intelligence and integration configuration |
| Process Automation and Workflows | 19% | - Task assignment and tracking - Workflow design and customization - Issue and action item management - Approval processes and escalation rules |
| Third-Party Portal and Collaboration | 18% | - Portal configuration, branding, and navigation - Request management: questionnaires, documents, evidence - Access management and permissions - Communication and notification setup |
ServiceNow Certified Implementation Specialist - Third-party Risk Management Sample Questions:
1. What is the primary role of the ServiceNow GRC (Governance, Risk, and Compliance) module in the context of Third-party Risk Management?
Response:
A) To provide a centralized platform for managing compliance, risks, and policies related to third-party vendors
B) To track employee performance metrics
C) To oversee financial transactions of the organization
D) To manage IT service requests
2. In the context of TPRM, what does "residual risk" refer to?
Response:
A) The risk before any controls are applied
B) The risk that remains after controls are implemented
C) The initial risk assessment score
D) The total risk combining all third parties
3. What actions can occur in the Third-party Portal?
Response:
A) Manage Third-party Contacts
B) Submit an incident
C) View Project Gannt Charts
D) Respond to a Third-party Risk Assessment
4. What is the primary role of Third-party Security Scoring in risk management?
Response:
A) Evaluating the financial impact of third parties
B) Assigning arbitrary risk levels
C) Quantifying the cybersecurity risk posed by third parties
D) Estimating the potential for business growth with third parties
5. __________ involves defining specific actions and responsibilities to address identified risks with third-party vendors.
Response:
A) Risk Mitigation Planning
B) Third-party Risk Process Workflow
C) Third-party Risk Task Configuration
D) Risk Assessment Methodology
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: C,D | Question # 4 Answer: C | Question # 5 Answer: D |




