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Salesforce AP-204 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Visit Execution | 36% | - Automation and validation
|
| Topic 2: Analytics | 6% | - Reporting and KPIs
|
| Topic 3: Platform | 10% | - Core platform configuration
|
| Topic 4: Visit Planning | 6% | - Territory and route management
|
| Topic 5: Integrations | 6% | - System connectivity
|
| Topic 6: Data Setup | 36% | - Consumer Goods Cloud data model
|
Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:
Question 1
For what two reasons would the standard record pages for tasks of type "Other" be visible instead of the KPI component
A. Salesforce Mobile App always displays the standard record pages
B. If related object is a custom object it will always display the standard record page
C. The related object record page has not been configured to include Custom task KPI Component in Lightning And Builder
D. Lightning App Builder does not support configuration of the standard record pages to include the KPI component
E. The record page Custom Task KPI Component has not been assigned to the concerned user profile
Question 2
Universal Containers (UC) has asked a consultant to migrate all active customers before the go-live.
Which two options must the consultant consider for loading customer-related records?
A. Subscriptions should be loaded before Accounts.
B. Business or Consumer Accounts should be loaded before Billing or Service Accounts.
C. Premises should be loaded before Service Accounts.
D. Contracts should be loaded before Accounts.
Question 3
Universal Connect (UC) offers business TV services to its customers. As part of the offerings, UC requires the business TV's attribute to be changed to "Gold" if an account's SLA field value is "Gold".
What solution should a Consultant recommend to achieve this requirement?
A. Advanced Rules
B. Compatibility Rules
C. Attribute Rules
D. Context Rules
Question 4
Universal Containers (UC) is using Communications Cloud and would like to introduce a limited-time offer to their customers. The offer will be available on UC's website through DC APIs and once claimed, will give customers a 10% discount for three months.
Which two options should a Consultant configure to meet this requirement?
A. Discount
B. Promotion
C. Time Plan
D. Offering
Question 5
Which are the two primary use cases for performing an in-store survey?
A. Gathering data on inventory reconciliation
B. Saving time for the Field Rephttps://help.salesforce.com/s/articleView?id=sf.retail_concept_user_survey.htm&type=5
C. Gathering feedback from customers, consumers shoppers, and staff
D. Gathering point of sale data
E. Gathering data on promotions, inventory requirements and product quality
Solutions:
| Question 1 Answer: C,E | Question 2 Answer: B,C | Question 3 Answer: A | Question 4 Answer: B,C | Question 5 Answer: C,E |




