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Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:

1. Which five components can be used to filter the Authoring inbox? (Choose five.)

A) Views
B) Assignment status
C) Rating
D) Consoleroles
E) Content Types
F) Product and Categories
G) User
H) Locales

2. Which two statements are true about replacement tokens? (Choose two.)

A) They enable creation and storage of complex content consisting of integrated text and images multiple times.
B) They enable management of standardized content from a singleresource.
C) They enable re-use of content in a standardized form.
D) They enable re-use of existing content of any data type in variables.

3. A customer has a problem with a damaged battery and searches your knowledge base with the search term
"battery damageissue." The customer selects one of the answers in the search result and wants to view answers that contain closely related articles in continuation to the selected answer.
What should you configure?

A) Edit the alias text file to include alias words - battery damage, battery issue, battery.
B) Open the answer containing the battery damage issueterm and under the Relationship tab add the loosely related continuation answers in Manually Related Answers.
C) Open the answer containing the battery damage issue term and under the Relationship tab add the loosely related continuation answers in Sibling Answers.
D) Include battery and damage as keywords under Answers Stop Words.

4. In Oracle Knowledge Advanced, which shortcut key opens an external answer in a browser?

A) Ctrl + A
B) Ctrl + N
C) Ctrl + T
D) Ctrl + O

5. In Knowledge Advanced Search what is the use of the Concept feature?

A) Adding a new conceptenabled Knowledge Advanced Search to return results that match a particular word, its synonyms, and its related concepts.
B) Adding a new concept enabled Knowledge Advanced Search to return results that match a particular word and its synonyms.
C) Adding a new concept enabled Knowledge Advanced Search to return results that match only a particular word.
D) Adding a new concept enabled Knowledge Advanced Search to return results that do not match a particular word.

Solutions: