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Salesforce Salesforce-Maps-Professional Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Territory Planning | 20% | - Dataset creation and boundaries - Workload balancing and analysis - Territory alignment and assignment |
| Core Configuration | 25% | - Marker layers and data visualization - User access and security settings - Geocoding setup and maintenance |
| Route Planning and Optimization | 20% | - Basic route creation - Mobile sync and field execution - Advanced route optimization |
| Implementation Strategy and Design | 20% | - Gather business requirements - License and permission planning - Solution architecture design |
| Live Tracking and Advanced Features | 15% | - Real-time location tracking - Salesforce Maps Advanced capabilities - Integration and best practices |
Salesforce Maps Accredited Professional Sample Questions:
1. The Salesforce* Maps admin for the company has been tasked with creating layers for the sales team. The admin navigates to the Layers tab in Salesforce Maps and selects the New button to begin creating a layer. All of the options are greyed out. How can the admin resolve this issue?
A) Select either the Personal or Corporate folder before attempting to create a layer.
B) Enable the "Create Layers' permission within her assigned permission group.
C) Contact Salesforce support to enable the "Create Layers" permission
D) Create the layer in the Maps configuration menu
2. Sales managers want to ensure a logical routing structure for door to door sales and cover all houses on one street before moving to the next. How can this be achieved?
A) Use Core Maps and create routes
B) Use Live Tracking and create routes
C) Create Territories on street level with Territory planning
D) Use Maps Advanced and create logical visit plans
3. After create a new alignment in Territory Planning, the Salesforce admin wants to bulk update Territory owners via CSV. After attempting the import, the admin is receiving an error indicating "Could not locate assigned owner". What does this mean?
A) The user specified in the file does not match an existing Salesforce User
B) The area specified in the file does not match an existing area in the alignment.
C) The area being imported does not currently have an owner assigned to it.
D) The unit specified in the file does not match a unit in the alignment.
4. A rep knows they will be traveling to an outlier part of their territory the last week of the month. What should they do to get the most accurate routes accommodating their travel plan?
A) Enter their travel plans via the Maps Advanced Route tab
B) Manually schedule one anchor appointment in the area they plan to visit.
C) No action is needed since Maps Advanced will automatically capture travel information from the rep's calendar
D) Manually plan events for the week that they are traveling.
5. An administrator at Alpine Energy wants to include their custom object Alpine Customers in Maps Advanced routing. Which three steps must the admin complete?
A) Ensure that users are assigned to the records or related records they want to route via user lookup field
B) Make sure that Click2Create is configured for Alpine Customers.
C) Create a lookup relationship field on the Maps Advanced Route Waypoint object they want to include in routing.
D) Create a custom report type for Alpine Customers in order to import customer list for routing.
E) Ensure all Alpine Customers have geocodes (latitude/longitude values) assigned
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: C,D,E |




