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Salesforce NP-Con-101 Exam Syllabus Topics:

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. A nonprofit wants to deploy Nonprofit Cloud Case Management into its production org.
Which two prerequisites should be considered prior to installing Case Management?
Choose 2 answers

A) Install NPSP
B) Ensure appropriate licenses are provisioned
C) Enable My Domain
D) Ensure Volunteers for Salesforce is properly configured

2. A nonprofit organization has been using Salesforce without NPSP. The organization is now interested in the NPSP functionality and wants the consultant to recommend if NPSP should be used in the same Salesforce environment or if they should start over in a new environment.
Which tool should the consultant use to help evaluate and recommend the best course of action?

A) Lightning Experience Migration Assistant
B) NPSP Health Check
C) Setup Audit Trail
D) Salesforce Optimizer

3. How can a gift officer determine if an acknowledgment letter was sent for a donation?

A) Check if the Campaign Member status is set to "Acknowledged".
B) Check the Acknowledgement Status picklist value on the Opportunity object.
C) Check the Acknowledgement Status picklist value on the Contact object.
D) Check the Status picklist value on the Task object.

4. What are the two key places to locate NPSP release information? Choose 2 answers

A) Partner Success Community
B) trust.salesforce.com
C) Power of Us Hub
D) GitHub Cumulus Releases

5. A nonprofit organization on NPSP needs to be able to track the high school a student attended and track the enrollment of the student at college.
How should the consultant recommend tracking this?

A) Set up a Campaign for each high school and college and use Campaign Members to connect the Contact to the Campaign. Change the values in Campaign Member Status from Sent/Responded to Current/Former.
B) Install the Salesforce.org Higher Education Data Architecture (HEDA) managed package and use Affiliations.
C) Use NPSP Affiliations objects to connect the Contact to the Account for their high school and college, use the Status field there to indicate if they are currently enrolled or are former students there.
D) Turn on Field History Tracking for the Account lookup field on the Contact record, use the Account lookup to indicate where they are currently enrolled and change it as they move on.

Solutions: