2023 Latest 100% Exam Passing Ratio - MB-220 Dumps PDF
Pass Exam With Full Sureness - MB-220 Dumps with 145 Questions
NEW QUESTION # 65
DRAG DROP
You are the administrator at Contoso, Ltd. You need to create a marketing email to notify customers when a card has been abandoned on the company website.
Which five actions in sequence are required to create an email that is ready to send? (Choose five.) To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:
Answer:
Explanation:
Section: Topic 5, Create and manage marketing emails
Explanation/Reference:
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/create-marketing-email
NEW QUESTION # 66
Drag and Drop Question
You are a Dynamics administrator that is setting up Dynamics for Marketing for your organization.
You need to configure Dynamics for Marketing to work with your webinar provider and create a webinar event.
Which four steps should you take, in sequence, to complete your task? (Choose four.) To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
Explanation:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/events-settings
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/set-up-webinar
NEW QUESTION # 67
You are a marketer for Contoso Ltd. You plan to create a survey asking how much people like Contoso's
products.
You need to ask a series of single answer questions and have a rating scale for the answers, so the respondent
can select a value from the scale to answer each question,
Which type of question should you add to your survey?
- A. Likert
- B. Choice
- C. Rating
- D. Net Promoter Score
Answer: A
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-voice/available-question-types
NEW QUESTION # 68 
You are an event coordinator for Contoso, Ltd.
You are creating a multi-day conference event that will include three tracks with four sessions in each track.
These sessions and tracks will need to be visible on your event website.
Which four steps must you complete, in sequence, to complete your task? To answer, move the appropriate
actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
Explanation
Reference:
https://docs.microsoft.com/en-us/dynamics365/marketing/set-up-event
https://docs.microsoft.com/en-us/dynamics365/marketing/set-up-event-portal#publish-event
NEW QUESTION # 69
You are an event coordinator for Contoso, Ltd, and are creating a multi-day tradeshow event.
You need to set up an event team that will consist of Contoso, Ltd employees, vendors, partners and
customers.
Which two kinds of records should you associate to the event team member? Each correct answer presents a
complete solution.
NOTE: Each correct selection is worth one point.
- A. Contact
- B. User
- C. Account
- D. Customer
Answer: A,B
Explanation:
Explanation
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/set-up-event
NEW QUESTION # 70
You have been asked to create a report that shows your company's customer journeys by status reason.
Which Status Reasons correspond to the descriptions? To answer, drag the appropriate Status Reason to the correct description. Each Status Reason may be used once, more than once or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/marketing/go-live
NEW QUESTION # 71
You are an event coordinator for Contoso, Ltd, and are creating a multi-day tradeshow event.
You need to set up an event team that will consist of Contoso, Ltd employees, vendors, partners and customers.
Which two kinds of records should you associate to the event team member? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. Contact
- B. User
- C. Account
- D. Customer
Answer: A,B
Explanation:
Explanation
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/set-up-event
NEW QUESTION # 72
You create a customer survey. Contoso wants to make sure that the survey is accessible to their sales team.
You use the survey as part of a customer journey, where you have written conditional logic to create leads
based on the survey responses from each contact. These leads will be processed by Contoso's Sales team.
The sales team wants to send out surveys whenever they qualify a Lead. Contoso does not want the sales team
to have access to the Dynamics 365 Customer Voice app.
What should you do to achieve this goal?
- A. 1. Install the "Send Customer Voice survey from Dynamics 365 app" in the Sales Hub app.
2. Members of the Sales team can send the survey manually from a Sales Hub app by clicking on the
"Send Survey" button on the Lead record. - B. 1. Click on "Enable Customer Voice on Sales Hub".
2. Members of the Sales team can send the survey manually from a Sales Hub app by clicking on the
"Send Survey" button on the Lead record. - C. 1. Enable the Dynamics 365 Customer Voice application from the environment in Microsoft Dataverse
to enable the feature for all licensed Dynamics 365 applications.
2. Members of the Sales team can send the survey manually from a Sales Hub app by clicking on the
"Send Survey" button on the Lead record. - D. 1. Enable the Dynamics 365 Customer Voice application from the environment in Microsoft Dataverse
to enable the feature for all licensed Dynamics 365 applications.
2. Create a Power Automate flow to send a survey automatically every time a lead is qualified.
Answer: D
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-voice/send-survey-from-dynamics-365
NEW QUESTION # 73
You are a marketing professional for Contoso, Ltd.
You are creating a marketing form and want to add a subscription list. As you go through the tool box, you see the subscription list. You notice that there are not as many lists as expected.
Which criteria should be used to allow a subscription list to be visible in the toolbox.
- A. Active Marketing Lists where the subscription field is set to True
- B. Active Marketing lists where the subscription field is set to False
- C. Published Marketing Lists where the subscription field is set to False
- D. Published Marketing Lists where the subscription field is set to True
Answer: A
Explanation:
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/set-up-subscriptioncenter#
add-a-subscription-list-to-a-subscription-form
NEW QUESTION # 74
Note: This question is part of a series of questions that present the same scenario. Which question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
Your marketing team is asking you questions about how marketing emails can be used for the campaigns they wish to launch.
You need to explain how these types of messages differ from the person-to-person messaging they already use in order to correctly help your marketing team to understand the difference between Traditional Emails and Marketing Emails.
Solution: You tell the team that results as click-thrus, opens and forwards are recorded for Traditional Emails.
Does this meet the goal?
- A. Yes
- B. No
Answer: B
Explanation:
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/prepare-marketing-emails
NEW QUESTION # 75
You need to incorporate social media in a customer journey.
What should you use?
- A. Activity
- B. Custom Channel
- C. Record Update
- D. Launch Workflow
Answer: B
NEW QUESTION # 76
You have been tasked with creating the structure necessary to include dynamic content in email messages.
Which three types of items can be placed in a message as dynamic values? (Choose three.) Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. Subscription-center link
- B. Social media links
- C. Values from a specific Case record
- D. Your company's postal address
- E. Your company's phone number
Answer: A,B,D
Explanation:
Section: Topic 5, Create and manage marketing emails
Explanation/Reference:
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/dynamic-email- content#content-settings
NEW QUESTION # 77
Note: This question is part of a series of questions that present the same scenario. Which question in the series
contains a unique solution that might meet the stated goals. Some question sets might have more than one
correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions
will not appear in the review screen.
The corporate marketing team has developed a branding strategy that includes five mandatory components and
visual requirements that must be incorporated for all materials.
The VP of Marketing, who receives a copy of each email sent, has recently seen some emails that do not
adhere to all five standards.
You need to ensure that future emails adhere to these standards.
Solution: You send an email to any user who created a deficient template identifying the deficiencies and
request that they correct their templates.
Does this meet the goal?
- A. Yes
- B. No
Answer: B
NEW QUESTION # 78
You are creating a customer journey that sends an email newsletter to a subscription list advertising a limited time offer.
The customer journey start and end dates are May 24 through May 29. The customer journey is configured to send the email, wait one (1) week, then send a follow-up email reminding customers to take advantage of the offer in the newsletter.
Which error should you expect to see in the customer journey designer?
- A. The Newsletter Email tile will give you an error saying the email is being sent out of date range.
- B. The Wait tile will give you an error saying the tile is set to expire after the journey end date.
- C. The Follow-up Email tie will give you an error saying it cannot be sent outside the specified journey date range.
- D. The Audience tile will give you an error saying the journey cannot proceed due to date misconfiguration.
Answer: B
NEW QUESTION # 79
You have a customer journey that sends an email, creates a phone call activity and sends a text message.
Which set of actions must you take to activate your customer journey?
- A. Validate, then Go Live.
- B. Check for Errors, then Go Live.
- C. Validate, then Publish.
- D. Check for Errors, then Publish
Answer: B
Explanation:
Section: Topic 6, Manage customer journeys
NEW QUESTION # 80
You are a marketing professional who needs to have a segment that is based on a single marketing list.
Which five actions must you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
Explanation:
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/create-simple-customerjourney
NEW QUESTION # 81
You need to create a customer journey for a global campaign related to the latest Contoso course offerings. All operating regions need to be covered.
Based on best practices, how many customer journeys and marketing emails do you need to create?
- A. 2 marketing emails and 2 customer journeys
- B. 4 marketing emails and 4 customer journeys
- C. 5 marketing emails and 5 customer journeys
- D. 1 marketing emails and 1 customer journey
Answer: C
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/marketing/customer-journeys-create-automated-campaigns
NEW QUESTION # 82
In preparing for going live with your customer journey you select "Check for Errors" in the command bar.
Which three functions does this command provide? (Choose three.) Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. checks to ensure prerequisites are met
- B. makes sure all required marketing emails and pages are assigned and published
- C. checks for active links to the marketing services that host your email messages
- D. makes sure all required target segment(s) meet your goals
- E. checks for common errors and shows an error message with advice for fixing them
Answer: A,B,E
Explanation:
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/customer-journeys-createautomated-campaigns
NEW QUESTION # 83
You are creating a new marketing page showing a holiday offer.
You have completed your page, and now you want it to be viewable by everyone on the Internet.
Which action should you perform to accomplish your goal?
- A. Press the Activate button.
- B. Press the Go Live button.
- C. Press the Publish button.
- D. Press the Save button.
Answer: B
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/marketing/create-landing-page
NEW QUESTION # 84
Drag and Drop Question
You are a marketing administrator.
You need to edit a web page that contains a form used for holiday offers. The page and form are visible to the outside world.
Which five steps, in order, are needed to complete your task? (Choose five.) To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
NEW QUESTION # 85
......
Verified MB-220 dumps Q&As - 100% Pass from TestInsides: https://prepaway.testinsides.top/MB-220-dumps-review.html