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IBM ICS SmartCloud for Social Business Sales Mastery Test v1 Sample Questions:

1. How are renewals handled at the end of the subscription term for IBM SaaS parts?

A) The customer must explicitly renew to avoid data loss
B) IBM SaaS parts auto-renew so the customer does not need to do anything
C) The business partner needs to ask the customer to sign a new subscription contract
D) The customer's service is suspended until they inform IBM that they wish to renew.

2. What is the purpose of a part number for an overage fee?

A) To bill customers whose inbound email exceeds their SPAM threshold
B) To bill customers when they exceed their purchased authorized user entitlement
C) To bill customers when their stock price exceeds their market value
D) None of the above

3. Which of the following is NOT a true statement about SmartCloud for Social Business Trials?

A) Trial users need to be educated and enabled
B) A trial is similar to running a proof of concept for on-premises software.
C) The trial period is 30 days
D) You should include line-of-business users in the trial to best demonstrate the value

Solutions: