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WGU Information-Technology-Management Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: IT Security & Risk Management | 15% | - Security principles: confidentiality, integrity, availability - Risk assessment and mitigation - Threats, vulnerabilities, and controls |
| Topic 2: IT Fundamentals & Concepts | 20% | - Data, information, and knowledge management - Information systems types and components - Role of IT in business |
| Topic 3: IT Governance, Strategy & Ethics | 15% | - IT service management and ITIL basics - IT alignment with business goals - Compliance, policies, and ethics |
| Topic 4: Data Management & Databases | 15% | - Data integrity, security, and governance - Database models and design - SQL and data querying |
| Topic 5: Systems Development & Lifecycle | 20% | - Requirements gathering and analysis - Design, implementation, and maintenance - SDLC phases and models |
| Topic 6: Networking & Infrastructure | 15% | - Cloud computing and virtualization - Network types, protocols, and architecture - IT infrastructure management |
WGU Information Technology Management QGC1 Sample Questions:
1. What is the primary purpose of regular communication between Agile teams and stakeholders?
A) To finalize documentation and lock project details early in development
B) To confirm the solution aligns with evolving requirements throughout the project
C) To define and enforce a fixed set of project requirements from the start
D) To distribute tasks evenly and ensure team workloads are balanced
2. Which customer relationship management (CRM) feature supports efforts to keep existing customers over time?
A) Lead qualification analysis
B) Invoice scheduling
C) Experience monitoring
D) Campaign scheduling
3. Which system supports front-line retail teams in real-time decision-making by updating sales and inventory information as activity occurs?
A) Management information system
B) Online transaction processing system
C) Decision support system
D) Customer relationship management system
4. Which cybersecurity attack disrupts the normal use of a network?
A) Denial-of-service
B) Malware infection
C) Session hijacking
D) DNS spoofing
5. What does implementation planning involve in the system development life cycle (SDLC)?
A) Reviewing individual software components
B) Defining and evaluating the coding standards
C) Summarizing user experiences after deployment
D) Organizing and scheduling the system's rollout
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: D |




